Tansky Sawmill Toyota at 6300 Sawmill Road, Dublin, Ohio.

I want to share my extreme disappointment with this dealership. I brought my van here because I had trouble with the ignition. I was told after a battery of tests it was the alternator that needed replaced (a little skeptical on a van less than five years old under 70,000 miles, but willing to believe them). I ask them multiple times if they are certain this is the issue. They assure me again. I ask will they be putting a new alternator a refurbished one. They tell me a completely new one. I ask multiple times if it will be new, which again I was assured yes. When I went to pay my 1,000 dollars for my new alternator, the receipt read "manufacturer refurbished." That was very infuriating to which they did nothing but apologize, but said at least the problem is fixed. That very day the problem happened again. I took the van back to the dealership. They kept the van two days and were able to duplicate the problem, but couldn't find a solution. So after hours of transportation to and from the dealership and 1,000 dollars for a refurbished part that was promised to be new, my van is still the same. The dealership did nothing to rectify the situation. I will not be bringing business back here, and I advise everyone else to find elsewhere to service your car or van.